The hotline is a space where questions and problems about sexual orientation and gender identity can be shared. Clients who call the hotline receive peer counseling from bakad volunteers who have received extensive training. Some of the areas that our hotline serves are as follows:
- discrimination
- coming out of the closet
- peer bullying
- family relationships
- dating violence
- hate crimes based on sexual identity
- sexual health and sexually transmitted infections
- gender reassignment process
- substance addiction
- tenant – landlord relations

